Connect with Jemma
For 15 years I've worked in aesthetics sales and business development, helping clinics choose and launch devices, booking systems and treatments. I'm also an ITEC-qualified beauty specialist, so I understand the treatment room as well as the business side.
I've worked with and sold for brands including InMode, 3D Aesthetics, Lumenis, Booksy and Zenoti. I've seen what makes an investment pay off, and what leaves an expensive device sitting in the corner.
Whether you're opening your first clinic or growing an established one, it's a minefield of information. Every supplier says theirs is the best. I created Connect to cut through the noise, share what I know, and help you invest in what actually grows your business, saves you time and makes you money.
Illustrative examples, not client testimonials or guaranteed results.
A clinic losing 20 appointments a month to no-shows at £150 each is losing £3,000 a month. Switching to a booking system with automated reminders and deposits can halve that, putting around £1,500 a month back in the till. It can also free up hours of admin every week.
A £40,000 device with treatments at £500 needs 8 treatments a month to pay for itself in under a year, before running costs. I'll help you check that your client base, pricing and marketing can actually get you there before you sign.